My account

I CAN’T LOG INTO MY ACCOUNT, WHAT SHOULD I DO?

If you are unable to access your account, it is likely that you have not confirmed your registration. Check that your “confirmation registration” email has arrived in your mailbox and click on the link to confirm. If you have not received the confirmation email, please contact us, it could be a trivial technical problem.


DO I NEED AN ACCOUNT TO BUY?

Yes, it is necessary to be registered in order to buy.


I’VE NOT RECEIVED THE REGISTRATION CONFIRMATION E-MAIL, WHAT SHOULD I DO?

If you have not received the confirmation email we first of all invite you to check the spam box, otherwise you can contact us and we will provide further assistance.